Ultra All Inclusive

Meals

07:30 - 10:00 – Breakfast - “Salt & Pepper” Main Buffet Restaurant - Buffet
10:00 - 12:30 - Late Breakfast - Bistro Buffet
11:00 – 17:00 – Snack Amphi Avenue Food corner (open between 1.06-15.09)
12:30 – 14:00 – Lunch - “Salt & Pepper” Main Buffet Restaurant - Buffet
14:00 - 18:00 - Snack - Bistro Bar
18:00 - 21:00 - Dinner - “Salt & Pepper” Main Buffet Restaurant – Buffet
18:30 – 22:00 – Dinner – À la carte Restaurants: “Lavanda” – Bulgarian Restaurant, “Oliva” – Mediterranean Restaurant (Availability permitting. Reservation is required).
21:00 - 07:30 Night time Snack - Bistro

Drinks

08:30 - 23:00 - Lobby Bar – Local and Selected Imported Alcoholic Drinks, Soft & Hot drinks
10:00 - 12:30, 14:00 - 18:00 and 21:00 – 07:30 - Bistro Bar - Beer, Wines, Soft & Hot drinks
10:00 - 18:00 - Pool Bar - Local alcoholic drinks, Soft & Hot drinks (open 15.05 -15.09)
10:00 – 18:00 – Beach Bar – Beer, Wine, Soft & Hot drinks (open 01.06 -15.09)
10:00 - 18:00 and 21:00 - 23:00 – Cocktail Bar Amphitheater - Local alcoholic drinks, Soft & Hot Drinks, Cocktails (open between 01.06 -15.09)
12:30 – 14:00 and 18:00 – 21:00 - “Salt & Pepper” Main Buffet Restaurant – Local and selected Imported alcoholic drinks, Beer, Wine, Soft & Hot Drinks
18:30 – 22:00 – À la carte Restaurants – Local and Selected Imported Alcoholic Drinks, bottled Beer and Wine, Soft & Hot drinks

Alcohol is not served to guests under 18 years of age.

Services included in the price

At the Wellness center the Indoor pool (operating in April, May and October), Gym, Finnish Sauna, Herbal Sauna, Steam Bath, Turkish bath (Hamamm) (15:00 – 18:00 o’clock, only if there are no treatments scheduled in advance).
Mini Aqua Park with opening hours of the water attractions and slides - 9:00 -12:00 and from 14:00 – 17:00.
Daily refill of the Mini-bar with water, soft drinks and beer
One Dinner in one of the À la carte Restaurants: “Lavanda” – Bulgarian or “Oliva” – Mediterranean, once per stay if the stay is minimum 7 nights. Reservation is required. To book your table, please contact our Concierge Desk between 09:00-11:00 and 15:00 – 17:00 o’clock. Reservations are subject to availability.
Free wireless internet connection is available in the main building.
Free safety box is available at all guest rooms.
Extra toiletries are available upon request at the Reception.
Ironing room, located on level 1 (Reception floor). Ironing in the room is not allowed for safety reasons.
Free parking upon availability in the designated parking areas

Services with extra charge

Premium Selection of Beverages is available in the À la carte Restaurants and in the Lobby Bar.
Premium Breakfast in À la carte Restaurant from 8:30 until 10:30am. Cover fee in extent of 20.00 BGN per person applies. To book your table, please contact our Concierge Desk. The reservations are subject to availability.
Upon reservations at “Ginger” – Asian, “Lavanda” – Bulgarian and “Oliva” – Mediterranean À la carte Restaurants, a “Cover Fee” in extent of 30.00 BGN per person applies for those guests, who have booked a stay of 6 overnights or less. All guests, whose stay is 7 nights or longer, are entitled to one free Dinner at “Lavanda” – Bulgarian or “Oliva” – Mediterranean À la carte Restaurants. For reservations, please contact the Concierge Desk between 09:00-11:00 and 15:00–17:00: The reservations are subject to availability.
SPA and Cosmetic procedures, Massages and Therapies, Hamamm treatments in the Wellness Centre.
If you wish to retain your room after 12:00 noon on the day of departure, late check-out rates apply as follows:
12:00 - 15:00 h - 40 BGN; 12:00 - 18:00 h - 80 BGN. Please enquire about possibilities one day prior to departure (The service depends on the room availability).
Airport transfers from/to Bourgas airport (BOJ). For Airport pick-up and drop-off arrangements, please contact the Concierge desk.
Laundry and Dry Cleaning Services. The price list is available in your wardrobe/walk-in closet.
Baby Stroller for rent. The service is subject to charge in extent of 10.00 BGN per day.
Water sports at the Beach
Round the clock Medical service.

General terms

In order to receive the full spectrum of the Ultra All Inclusive services, the guests must wear their ID bracelets at all times.
Check-in is after 14:00 o’clock; Check-out is until 12:00 noon.
Beach towels are available daily from 08:00 to 19:00 in the Wellness Centre. A Beach Towel card is required to receive a towel.
The use of Bluetooth or similar speakers is strictly prohibited.
The Air conditioner (A/C) in the room is only working when the balcony door is firmly closed.
Smoking is strictly prohibited in the rooms as well as all public areas, except in the designated smoking areas.
The Hotel cannot be held responsible in case of loss, damage or theft of belongings.
In case of a room key-card or a beach towel card is lost, a compensatory fee of 20 BGN is chargeable to the guests’ account.
A 24/7 CCTV is in operation in all public areas for security reasons.
The Management retains the right to alter the terms and the hours of operation of all the facilities of the hotel.